In this section
Tribunal Research
We support research into the experience of tribunal users and consider the results arising from the research to improve customer service.
Research in which we have recently been involved includes:
Tribunals for Diverse Users:
We were one of the tribunals which participated in this research project into ethnic diversity and the tribunal system commissioned by the Department for Constitutional Affairs. CICAP was one of the tribunals which participated in this research conducted by Professor Hazel Genn, Ben Lever and Amar Dhudwar of University College London. The final research report is available from the Ministry of Justice's website.
Representation and Self-representation in Tribunals:
We have facilitated research by the University of Edinburgh, funded by the Economic and Social Research Council (ESRC) into the experiences of people who attend hearings at the Tribunal. During the research period users were asked to volunteer information on their experience of preparing for and attending hearings. This research has not yet been published.
